Service desk

Contact Us

Reach the MinuteDrop team about live deliveries, business accounts, billing, or anything urgent — one route in for operational questions, not a generic inbox black hole.

Contact overview and enquiry shell

How we route your message

1. Tell us why

Delivery status, account setup, or an on-the-road issue — we triage to the right owner.

2. We respond

Clear next steps and timelines, in plain business language — no scripted deflection.

3. We follow through

Callbacks, written confirmation, or handoff to ops — whatever the situation needs.

Send a message

Use the form below for structured requests — callback scheduling and attachments will layer in here next.

Messages are reviewed and answered in turn — this is not live chat or an instant callback line yet.

Optional — add if you want a quick call back.